# 06. Business Ethics and Conduct
CFTS.CO (U) Ltd. expects all staff to conduct themselves in a professional, responsible, and ethical manner when carrying out their duties. The reputation of the organisation depends not only on the quality of the services provided, but also on the conduct and integrity of those who represent the company.

Staff are expected to act in a way that reflects positively on the organisation and maintains the trust of clients, partners, and colleagues.
### Professional conduct
Employees must carry out their duties with honesty, reliability, and professionalism. This includes maintaining appropriate behaviour in the workplace, communicating respectfully with colleagues and clients, and fulfilling assigned responsibilities to an appropriate standard.

Staff should avoid behaviour that could damage the reputation of the company or undermine the professional environment of the organisation.
### Representation of the company
When dealing with clients, suppliers, or members of the public, staff are representing the company. Employees are expected to communicate clearly, behave professionally, and conduct business in a manner that reflects the standards of CFTS.CO (U) Ltd.

Statements made on behalf of the company should be accurate and responsible.
### Responsible use of company resources
Company equipment, systems, and resources are provided to support work-related activities. Staff are expected to use these resources responsibly and for legitimate purposes.

Any misuse of company property, systems, or information may be subject to investigation and disciplinary action where appropriate.
### Confidentiality and information handling
During the course of their work, staff may have access to confidential information relating to the company, clients, or partners. Such information must be handled responsibly and must not be disclosed without proper authorisation.

Maintaining confidentiality is essential to protecting the interests of the company and the organisations it supports.
### Compliance with company policies
All employees are expected to follow company procedures, policies, and operational guidelines. These rules are intended to ensure that work is carried out safely, responsibly, and consistently across the organisation.

Failure to follow company policies may result in disciplinary action in accordance with company procedures.

> [!NOTE]
> By maintaining ethical conduct and professional behaviour, staff help ensure that CFTS.CO (U) Ltd. continues to operate with integrity, reliability, and the confidence of those it serves.